Welcome to your Tenant Education page! Here, you’ll find useful tools and information to help you understand your rights and responsibilities as a Housing NWT tenant, manage your money, and keep your home safe and healthy.
Tenant Handbook
When you move into a public housing unit, you’ll receive a Tenant Handbook. This handbook explains your rights and responsibilities under the Residential Tenancies Act and related regulations. It also outlines the roles of landlords, agents, and Housing NWT to help you live comfortably and responsibly in your home.
Download the Tenant Handbook (PDF) here
South Slavey (Dene Zhatıé) - Tenant Handbook
Smoking Ban in Public Housing Units
The GNWT is now implementing a smoking ban in all Housing NWT-owned and operated units. This includes public housing units.
Smoking and second-hand smoke exposure poses significant health risks to individuals, their families and other residents. In addition to supporting residents’ well-being, this ban takes a proactive step in preventing fire hazards and preserves the quality and longevity of our units. Click here for more information on the smoking ban in public housing.
Explore the resources below to better understand the health impacts of smoking and second-hand smoke, and how they affect individuals and communities:
- The Risks of Using Tobacco
- Clearing the Air on Second-Hand Smoke
- Your Journey to Stay Smoke-Free
- Tobacco Related Posters and Brochures
Mould Awareness
Keeping your home in good condition protects your health and prevents damage. Mould is a common issue that can grow in damp areas and may cause health problems if left untreated. Your Tenant Handbook includes important information about mould. To learn how to spot mould, prevent it, and what to do if you find it in your unit, check out the resources below:
Budgeting and Managing Your Money
Managing your money can sometimes feel overwhelming, but you don’t have to do it alone. These free tools from the Government of Canada can help you plan your budget, handle debt, and even prepare to buy a home.
Rent in Social Housing
Social housing is here to support you as your life changes, including when you start working. Getting a job does not mean you will lose your social housing.
If you receive Income Assistance, you can benefit from the Earned Income Exemption, which helps you keep more of the money you earn while gaining work experience. Talk to a Client Navigator about applying the Earned Income Exemption to your new income.
Rent in social housing is based on your annual income and is assessed annually using the Canadian Revenue Agency (CRA). You can request a rent re-assessment at any time by contacting your Local Housing Organization. Typically, rent re-assessments occur when your income decreases. Any increases in income would be reported annually, and rent would be adjusted at that time. Seasonal or temporary workers are not eligible for rent re-assessments, as your rent will be based on your yearly income.
Reporting income changes is important. It makes sure your rent is fair and accurate and that your housing remains secure. Rent re-assessments are a normal part of keeping your housing arrangement up to date.
You can view the Public Housing Rent Scale here: https://www.nwthc.gov.nt.ca/en/public-housing-fact-sheet
Homeowner Resources
For tenants who own their homes or are planning to maintain their property, the Home Maintenance Manual offers helpful tips and guidance on keeping your home in good shape.
Download the Home Maintenance Manual (PDF)
Contact
If you have questions about your home or need assistance, contact your local Housing NWT District Office.